Need Help? Contact Us!

At the Winning Key, we’re always happy to help you with any questions you may have. If you’re having account trouble, trouble entering prizes or any other difficulties you can use our Contact Us page to get in touch with our support team. A member of our team will respond to you within 3 days with an answer. To help you, we’ve also made a list of the most frequently asked questions, so please take a look below to see if you can find an answer.

How do I enter?

The Winning Key has made entering easy. To enter you only need to select the prize(s) you want to enter for and follow the necessary steps. That’s it. Easy right?

How do I win?

Just like entering The Winning Key made winning easy too because all you need to do to win is enter and have your entry selected! All tickets entered have the same odds of winning, so your odds depend on the total number of tickets received.

What happens when I win?

If you are selected as a winner we will send you a winning notification to your registered email address. For this reason, we recommend making sure your email address is correctly spelled and you check your email frequently.

Can I have money instead of my prize?

Yes, you can! All prizes can be redeemed by delivery, check, PayPal, or Amazon Gift Card. Winning emails will allow you to choose how to redeem your prize.

Is there a winner’s list?

Of course! You can view our winner's list right here.

What do I do if my name is on the winner's list?

If your name is on the winner’s list, but you never received a notification, please use the Contact Us page and explain that you believe you won. A support member will check for you and confirm your information.